JAMALI, M.; MEHRABADI, M. A.; POURI, M. The Effect of the Implementation of E-Crm Electronic Satisfaction and Loyalty, Electronic Consumers of Mellat Bank’s Website. Journal of History Culture and Art Research, [S. l.], v. 6, n. 1, p. 121-135, 2017. DOI: 10.7596/taksad.v6i1.709. Disponível em: http://kutaksam.karabuk.edu.tr/index.php/ilk/article/view/709. Acesso em: 22 may. 2024.